{"id":4753,"date":"2026-10-15T02:30:00","date_gmt":"2026-10-15T02:30:00","guid":{"rendered":"https:\/\/summitnext.com\/?p=4753"},"modified":"2026-10-11T09:45:11","modified_gmt":"2026-10-11T09:45:11","slug":"robotic-process-automation","status":"publish","type":"post","link":"https:\/\/summitnext.com\/zh\/robotic-process-automation\/","title":{"rendered":"\u6a5f\u5668\u4eba\u6d41\u7a0b\u81ea\u52d5\u5316\uff1a\u5b83\u7684\u529f\u80fd\u3001\u9069\u7528\u4e4b\u8655\u8207\u5931\u6548\u4e4b\u8655"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>\u91cd\u9ede\u6458\u8981<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u8edf\u9ad4\u6a5f\u5668\u4eba\u53ef\u4ee5\u900f\u904e\u8207\u60a8\u76f8\u540c\u7684\u756b\u9762\u9032\u884c\u5de5\u4f5c\uff0c\u5728\u56fa\u5b9a\u898f\u5247\u4e0b\u9ede\u64ca\u3001\u8f38\u5165\u548c\u8907\u88fd\u3002\u9019\u5c31\u662f\u6a5f\u5668\u4eba\u6d41\u7a0b\u81ea\u52d5\u5316\u3002<\/li>\n\n\n\n<li>\u60a8\u53ef\u4ee5\u5728\u5177\u6709\u7d50\u69cb\u5316\u8f38\u5165\u4e14\u6975\u5c11\u4f8b\u5916\u72c0\u6cc1\u7684\u7a69\u5b9a\u3001\u9ad8\u91cf\u5de5\u4f5c\u4e0a\u7372\u5f97\u56de\u5831\u3002<\/li>\n\n\n\n<li>\u7576\u756b\u9762\u8b8a\u66f4\u3001\u6587\u4ef6\u591a\u8b8a\u3001\u6d41\u7a0b\u672a\u8a18\u9304\u6216\u7121\u4eba\u7ba1\u7406\u6a5f\u5668\u4eba\u6642\uff0c\u60a8\u6703\u767c\u73fe\u5b83\u6545\u969c\u3002<\/li>\n\n\n\n<li>\u70ba\u6bcf\u500b\u6a5f\u5668\u4eba\u63d0\u4f9b\u5176\u5c08\u5c6c\u6191\u8b49\u3001\u72f9\u9698\u7684\u5b58\u53d6\u6b0a\u9650\u3001\u7a3d\u6838\u8a18\u9304\u4ee5\u53ca\u5177\u540d\u8ca0\u8cac\u4eba\u3002<\/li>\n\n\n\n<li>\u8a66\u9ede\u4e00\u500b\u6d41\u7a0b\u4e26\u6839\u64da\u60a8\u81ea\u5df1\u7684\u57fa\u6e96\u7dda\uff08\u800c\u975e\u5ee0\u5546\u7684\u57fa\u6e96\u7dda\uff09\u4f86\u8a55\u4f30\u5b83\u3002<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u60f3\u50cf\u4e00\u4e0b\uff0c\u8ca1\u52d9\u5c08\u54e1\u6bcf\u9031\u6578\u767e\u6b21\u5c07\u76f8\u540c\u7684\u6b04\u4f4d\u5f9e\u4e00\u500b\u756b\u9762\u8907\u88fd\u5230\u53e6\u4e00\u500b\u756b\u9762\u3002\u6a5f\u5668\u4eba\u6d41\u7a0b\u81ea\u52d5\u5316 (RPA) \u5c07\u9019\u9805\u5de5\u4f5c\u4ea4\u7d66\u4e86\u8edf\u9ad4\u6a5f\u5668\u4eba\u3002\u6a5f\u5668\u4eba\u6703\u958b\u555f\u76f8\u540c\u7684\u61c9\u7528\u7a0b\u5f0f\u3001\u9ede\u64ca\u76f8\u540c\u7684\u6309\u9215\u4e26\u8f38\u5165\u76f8\u540c\u7684\u6578\u503c\uff0c\u4e26\u9075\u5faa\u5148\u524d\u5beb\u597d\u7684\u898f\u5247\u3002\u5982\u679c\u505a\u5f97\u597d\uff0c\u5b83\u53ef\u4ee5\u6e05\u9664\u91cd\u8907\u7684\u4f47\u5217\uff0c\u8b93\u60a8\u7684\u54e1\u5de5\u6709\u7a7a\u9032\u884c\u9700\u8981\u5224\u65b7\u7684\u5de5\u4f5c\u3002\u5982\u679c\u505a\u5f97\u4e0d\u597d\uff0c\u5b83\u5c31\u6703\u8b8a\u6210\u4e00\u500b\u8106\u5f31\u7684\u6307\u4ee4\u78bc\uff0c\u6bcf\u7576\u5ee0\u5546\u79fb\u52d5\u6309\u9215\u6642\u5c31\u6703\u505c\u64fa\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u6aa2\u8996\u5927\u591a\u6578 RPA \u7684\u4ee4\u4eba\u5931\u671b\u4e4b\u8655\uff0c\u60a8\u6703\u767c\u73fe\u662f\u4e0d\u9069\u5408\uff0c\u800c\u4e0d\u662f\u8edf\u9ad4\u4e0d\u597d\u3002\u6a5f\u5668\u4eba\u88ab\u6307\u6d3e\u53bb\u8655\u7406\u756b\u9762\u5e38\u8b8a\u52d5\u3001\u6587\u4ef6\u96dc\u4e82\u6216\u7d93\u5e38\u6709\u4f8b\u5916\u72c0\u6cc1\u7684\u6d41\u7a0b\u3002\u4e0a\u7dda\u5f8c\uff0c\u537b\u6c92\u6709\u4eba\u7dad\u8b77\u5b83\u3002\u5982\u679c\u60a8\u5728\u99ac\u4f86\u897f\u4e9e\u6216\u6771\u5357\u4e9e\u5176\u4ed6\u5730\u5340\u70ba\u5718\u968a\u7ba1\u7406\u8ca1\u52d9\u3001\u4eba\u529b\u8cc7\u6e90\u6216\u71df\u904b\uff0c\u90a3\u9ebc\u6709\u7528\u7684\u554f\u984c\u5176\u5be6\u5f88\u660e\u78ba\uff1a\u54ea\u4e00\u500b\u6d41\u7a0b\uff1f\u4ec0\u9ebc\u985e\u578b\u7684\u8f38\u5165\uff1f\u8ab0\u64c1\u6709\u9019\u500b\u6a5f\u5668\u4eba\uff1f\u60a8\u5c07\u5982\u4f55\u77e5\u9053\u5b83\u6210\u529f\u904b\u4f5c\uff1f<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u6a5f\u5668\u4eba\u6d41\u7a0b\u81ea\u52d5\u5316\u6709\u4ec0\u9ebc\u4f5c\u7528\uff1f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">RPA \u8edf\u9ad4\u900f\u904e\u9810\u5148\u7de8\u5beb\u597d\u9375\u76e4\u8207\u6ed1\u9f20\u52d5\u4f5c\u7684\u6307\u4ee4\u78bc\uff0c\u50cf\u771f\u4eba\u4e00\u6a23\u64cd\u4f5c\u61c9\u7528\u7a0b\u5f0f\uff0c\u4f86\u57f7\u884c\u57fa\u65bc\u898f\u5247\u7684\u4efb\u52d9\u3002 <a href=\"https:\/\/en.wikipedia.org\/wiki\/Robotic_process_automation\" target=\"_blank\" rel=\"noopener\">\u7dad\u57fa\u767e\u79d1\u7684\u6458\u8981<\/a> \u5c07\u5176\u63cf\u8ff0\u70ba\u6a21\u4eff\u4eba\u985e\u8207\u61c9\u7528\u7a0b\u5f0f\u4f7f\u7528\u8005\u4ecb\u9762\u4e92\u52d5\u7684\u6307\u4ee4\u78bc\u3002\u60a8\u4e0d\u9700\u8981\u4f86\u81ea\u61c9\u7528\u7a0b\u5f0f\u7684\u7279\u6b8a\u6574\u5408\u3002\u5982\u679c\u4e00\u500b\u4eba\u53ef\u4ee5\u900f\u904e\u767b\u5165\u4e26\u9ede\u64ca\u56fa\u5b9a\u8def\u5f91\u4f86\u5b8c\u6210\u4efb\u52d9\uff0c\u60a8\u5c31\u53ef\u4ee5\u6559\u5c0e\u6a5f\u5668\u4eba\u8a72\u8def\u5f91\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5178\u578b\u7684\u5de5\u4f5c\u5305\u62ec\u5728\u7cfb\u7d71\u4e4b\u9593\u8907\u88fd\u8cc7\u6599\u3001\u6838\u5c0d\u5169\u4efd\u6e05\u55ae\u3001\u91cd\u65b0\u6574\u7406\u4f8b\u884c\u5831\u8868\u3001\u5728\u72c0\u614b\u8b8a\u66f4\u5f8c\u66f4\u65b0\u8a18\u9304\uff0c\u4ee5\u53ca\u50b3\u9001\u7bc4\u672c\u901a\u77e5\u3002\u6bcf\u4e00\u500b\u5de5\u4f5c\u90fd\u6709\u4e00\u500b\u5171\u540c\u7279\u5fb5\uff1a\u900f\u904e\u66f8\u9762\u898f\u5247\u6c7a\u5b9a\u6bcf\u500b\u6b65\u9a5f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u6a5f\u5668\u4eba\u6c92\u6709\u4e3b\u898b\u3002\u5b83\u6703\u56b4\u683c\u57f7\u884c\u6307\u4ee4\u78bc\uff0c\u5373\u4f7f\u60a8\u7684\u6307\u4ee4\u78bc\u662f\u932f\u7684\u4e5f\u4e00\u6a23\u3002\u56e0\u70ba\u5b83\u662f\u900f\u904e\u73fe\u6709\u756b\u9762\u904b\u4f5c\uff0c\u6240\u4ee5\u60a8\u53ef\u4ee5\u5c07\u5176\u52a0\u5728\u60a8\u5df2\u7d93\u57f7\u884c\u7684\u7cfb\u7d71\u4e4b\u4e0a\u3002\u56e0\u70ba\u5b83\u76f8\u4f9d\u65bc\u9019\u4e9b\u756b\u9762\uff0c\u6240\u4ee5\u5b83\u6703\u7e7c\u627f\u60a8\u7684\u5ee0\u5546\u5c0d\u9019\u4e9b\u756b\u9762\u6240\u505a\u7684\u6bcf\u4e00\u9805\u8b8a\u66f4\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u53d7\u8f14\u52a9\u8207\u4e0d\u53d7\u8f14\u52a9\u7684\u6a5f\u5668\u4eba\u5982\u4f55\u904b\u4f5c\uff1f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u53d7\u8f14\u52a9\u7684\u6a5f\u5668\u4eba\u6703\u5728\u500b\u4eba\u7684\u684c\u9762\u904b\u884c\uff0c\u4e26\u5728\u8a72\u4eba\u54e1\u89f8\u767c\u6642\u555f\u52d5\u3002\u4e0d\u53d7\u8f14\u52a9\u7684\u6a5f\u5668\u4eba\u5247\u662f\u5728\u4f3a\u670d\u5668\u6216\u865b\u64ec\u6a5f\u5668\u4e0a\u904b\u884c\uff0c\u4e26\u5728\u7121\u4eba\u51fa\u5e2d\u7684\u60c5\u6cc1\u4e0b\u5f9e\u4f47\u5217\u6216\u6392\u7a0b\u4e2d\u63d0\u53d6\u5de5\u4f5c\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u53d7\u8f14\u52a9\u7684\u6a5f\u5668\u4eba\u9069\u5408\u9700\u8981\u4eba\u985e\u53c3\u8207\u7684\u4f5c\u696d\u3002\u670d\u52d9\u5c08\u54e1\u9ede\u64ca\u6309\u9215\uff0c\u6a5f\u5668\u4eba\u5c31\u6703\u586b\u5165\u4e94\u500b\u756b\u9762\u7684\u5ba2\u6236\u8cc7\u6599\uff0c\u800c\u5c08\u54e1\u5247\u7e7c\u7e8c\u8207\u5ba2\u6236\u5c0d\u8a71\u3002\u4eba\u54e1\u4ecd\u7136\u638c\u63e1\u6700\u7d42\u7d50\u679c\uff0c\u800c\u6a5f\u5668\u4eba\u5247\u7701\u53bb\u4e86\u91cd\u65b0\u8f38\u5165\u7684\u624b\u7e8c\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4e0d\u53d7\u8f14\u52a9\u7684\u6a5f\u5668\u4eba\u9069\u5408\u5f8c\u7aef\u6279\u6b21\u4f5c\u696d\uff0c\u4f8b\u5982\u591c\u9593\u5c0d\u5e33\u3001\u5927\u91cf\u8a18\u9304\u66f4\u65b0\u548c\u6392\u7a0b\u5831\u8868\u3002\u5b83\u5011\u9700\u8981\u81ea\u5df1\u7684\u6a5f\u5668\u3001\u81ea\u5df1\u7684\u6191\u8b49\uff0c\u4ee5\u53ca\u6bcf\u5929\u65e9\u4e0a\u76e3\u63a7\u4f47\u5217\u7684\u4eba\u54e1\u3002\u9664\u975e\u60a8\u8a2d\u5b9a\u4e86\u8b66\u793a\uff0c\u5426\u5247\u6c92\u6709\u4eba\u6703\u5728\u51cc\u6668 2 \u9ede\u767c\u73fe\u5931\u6557\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">RPA \u7b49\u540c\u65bc AI \u6216\u667a\u6167\u81ea\u52d5\u5316\u55ce\uff1f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u4e0d\u3002RPA \u9075\u5faa\u6307\u4ee4\u78bc\uff0c\u800c AI \u5247\u6839\u64da\u8cc7\u6599\u9032\u884c\u8b80\u53d6\u3001\u5206\u985e\u6216\u9810\u6e2c\u3002\u767d\u8a71\u4f86\u8aaa\uff1aRPA \u6309\u7167\u6307\u793a\u4e00\u6b65\u4e00\u6b65\u505a\uff1bAI \u5247\u5c0d\u672a\u66fe\u9810\u5148\u544a\u77e5\u7684\u4e8b\u7269\u5f62\u6210\u89c0\u9ede\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u6a5f\u5668\u4eba\u6d41\u7a0b\u81ea\u52d5\u5316\uff08RPA\uff09\u8207\u4eba\u5de5\u667a\u6167\u662f\u5169\u7a2e\u7d93\u5e38\u642d\u914d\u4f7f\u7528\u7684\u4e0d\u540c\u5de5\u5177\u3002RPA \u9075\u5faa\u9810\u5148\u5b9a\u7fa9\u7684\u6d41\u7a0b\uff1a\u5b83\u5b8c\u5168\u6309\u7167\u8173\u672c\u5728\u61c9\u7528\u7a0b\u5f0f\u756b\u9762\u4e2d\u9ede\u64ca\u3001\u8907\u88fd\u548c\u8f38\u5165\u3002\u5b83\u7121\u6cd5\u8655\u7406\u8173\u672c\u672a\u6db5\u84cb\u7684\u60c5\u6cc1\u3002AI \u662f\u4ee5\u8cc7\u6599\u70ba\u9a45\u52d5\u7684\uff1a\u5b83\u80fd\u9032\u884c\u95b1\u8b80\u3001\u5206\u985e\u6216\u9810\u6e2c\uff0c\u4f8b\u5982\u5f9e\u6383\u63cf\u7684\u8868\u55ae\u4e2d\u63d0\u53d6\u6b04\u4f4d\uff0c\u6216\u5224\u65b7\u5ba2\u6236\u96fb\u5b50\u90f5\u4ef6\u7684\u8a34\u6c42\u3002\u667a\u6167\u81ea\u52d5\u5316\u5c07\u5169\u8005\u7d50\u5408\uff1aAI \u8655\u7406\u9700\u8981\u89e3\u8b80\u7684\u6b65\u9a5f\uff0c\u800c RPA \u5247\u57f7\u884c\u5f8c\u7e8c\u6b65\u9a5f\u3002\u4e00\u500b\u5be6\u7528\u7684\u6aa2\u9a57\u65b9\u6cd5\u662f\u8a62\u554f\u8a72\u4efb\u52d9\u662f\u5426\u80fd\u5beb\u6210\u56fa\u5b9a\u7684\u898f\u5247\u3002\u5982\u679c\u53ef\u4ee5\uff0cRPA \u4fbf\u9069\u7528\u3002\u5982\u679c\u9700\u8981\u5c0d\u975e\u7d50\u69cb\u5316\u8f38\u5165\u9032\u884c\u5224\u65b7\uff0c\u5247\u61c9\u5728\u6a5f\u5668\u4eba\u524d\u7aef\u5c0e\u5165 AI\u3002SummitNext&#8217;\u7684\u591a\u8a9e\u7cfb\u5ba2\u670d\u4e2d\u5fc3\u4e92\u52d5\u5c55\u73fe\u4e86 AI \u7684\u9762\u5411\uff1aAI \u8655\u7406\u4f8b\u884c\u554f\u984c\uff0c\u4e26\u5c07\u8907\u96dc\u6848\u4f8b\u5347\u7d1a\u8f49\u4ea4\u7d66\u4eba\u5de5\u3002\u9019\u7a2e\u5206\u5de5\u9069\u7528\u65bc\u591a\u6578\u73fe\u4eca\u7684\u5de5\u5177\uff0c\u5118\u7ba1\u5404\u5bb6\u5ee0\u5546\u5c0d\u5176\u7522\u54c1\u7684\u7a31\u547c\u5404\u6709\u4e0d\u540c\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u8a72\u4e92\u52d5\u662f AI \u7684\u90e8\u7f72\uff0c\u800c\u975e RPA\u3002\u8a72 <a href=\"https:\/\/summitnext.com\/zh\/multilingual-call-centre-solution-for-a-leading-enterprise\/\">\u591a\u8a9e\u7cfb\u5ba2\u670d\u4e2d\u5fc3\u6848\u4f8b\u7814\u7a76<\/a> \u8a18\u9304\u4e86\u900f\u904e\u66f4\u6e05\u6670\u7684\u81ea\u52a9\u670d\u52d9\u4f7f\u672a\u8655\u7406\u7684\u8aee\u8a62\u91cf\u4e0b\u964d 30%\uff0c\u54e1\u5de5\u7559\u4efb\u7387\u63d0\u5347 65%\u3002\u9019\u500b\u6a21\u5f0f\u5f97\u4ee5\u5ef6\u7e8c\uff1a\u6a5f\u5668\u8655\u7406\u4f8b\u884c\u7684\u5927\u91cf\u696d\u52d9\uff0c\u800c\u4eba\u5de5\u5247\u8655\u7406\u9700\u8981\u5224\u65b7\u7684\u6848\u4f8b\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5728\u7d19\u4e0a\u5217\u51fa\u9075\u5faa\u56fa\u5b9a\u898f\u5247\u7684\u6b65\u9a5f\uff0c\u4ee5\u53ca\u9700\u8981\u89e3\u8b80\u7684\u6b65\u9a5f\u3002\u7b2c\u4e00\u4efd\u6e05\u55ae\u5c6c\u65bc RPA 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class=\"wp-block-paragraph\">\u5177\u5099\u7a69\u5b9a\u898f\u5247\u3001\u7d50\u69cb\u5316\u8f38\u5165\u3001\u9ad8\u8655\u7406\u91cf\u4e14\u7570\u5e38\u7387\u4f4e\u7684\u6d41\u7a0b\u6700\u9069\u5408 RPA\u3002\u9019\u56db\u500b\u689d\u4ef6\u7f3a\u4e00\u4e0d\u53ef\u3002\u6f0f\u6389\u4e00\u500b\uff0c\u5c31\u662f\u8f03\u4e0d\u7406\u60f3\u7684\u5019\u9078\u6d41\u7a0b\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u7a69\u5b9a\u7684\u898f\u5247\u3002<\/strong> \u60a8\u7684\u6c7a\u7b56\u908f\u8f2f\u5f88\u5c11\u8b8a\u66f4\uff0c\u4e14\u5df2\u6709\u4eba\u5c07\u5176\u8a18\u9304\u4e0b\u4f86\u3002<\/li>\n\n\n\n<li><strong>\u7d50\u69cb\u5316\u8f38\u5165\u3002<\/strong> \u60a8\u7684\u8cc7\u6599\u4ee5\u56fa\u5b9a\u6b04\u4f4d\u3001\u8a66\u7b97\u8868\u6216\u5177\u6709\u4e00\u81f4\u7248\u9762\u7684\u8868\u55ae\u5f62\u5f0f\u9001\u9054\u3002<\/li>\n\n\n\n<li><strong>\u9ad8\u8655\u7406\u91cf\u3002<\/strong> 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href=\"https:\/\/summitnext.com\/zh\/automation-in-outsourcing-processes-to-automate\/\">\u5728\u898f\u6a21\u5316\u4e4b\u524d\u61c9\u81ea\u52d5\u5316\u54ea\u4e9b\u6d41\u7a0b<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">RPA \u5728\u54ea\u88e1\u6703\u5931\u6557\uff1f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u7576\u5de5\u4f5c\u4e0d\u7a69\u5b9a\u6216\u7121\u6cd5\u9810\u6e2c\u6642\uff0cRPA \u5c31\u6703\u5931\u6557\uff1a\u756b\u9762\u8b8a\u66f4\u3001\u975e\u7d50\u69cb\u5316\u6587\u4ef6\u3001\u6587\u4ef6\u8a18\u9304\u4e0d\u5168\u7684\u6d41\u7a0b\u3001\u9ad8\u7570\u5e38\u7387\u4ee5\u53ca\u6c92\u6709\u7dad\u8b77\u8ca0\u8cac\u4eba\u3002\u6bcf\u4e00\u9805\u90fd\u6709\u4e0d\u540c\u7684\u539f\u56e0\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u756b\u9762\u8b8a\u66f4\u3002<\/strong> 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PDF\u3001\u6536\u64da\u7167\u7247\u6216\u6bcf\u6b21\u7248\u9762\u90fd\u4e0d\u540c\u7684\u5408\u7d04\u3002\u60a8\u9700\u8981\u5728\u5176\u524d\u7aef\u52a0\u5165\u64f7\u53d6\u6b65\u9a5f\u3002\u4e00\u65e6\u8a72\u6b65\u9a5f\u4f7f\u7528\u4e86 AI\uff0c\u60a8\u5c31\u64c1\u6709\u4e86\u667a\u6167\u81ea\u52d5\u5316\uff0c\u800c\u8a72\u64f7\u53d6\u6b65\u9a5f\u73fe\u5728\u4e5f\u6709\u4e86\u5fc5\u9808\u6709\u4eba\u76e3\u7763\u7684\u81ea\u8eab\u932f\u8aa4\u7387\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u6587\u4ef6\u8a18\u9304\u4e0d\u5168\u7684\u6d41\u7a0b\u3002<\/strong> 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class=\"wp-block-heading\">\u6a5f\u5668\u4eba\u9700\u8981\u54ea\u4e9b\u6cbb\u7406\u8207\u5b89\u5168\u63a7\u5236\uff1f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u5c07\u4f60\u90e8\u7f72\u7684\u6bcf\u500b\u6a5f\u5668\u4eba\u90fd\u8996\u70ba\u64c1\u6709\u7cfb\u7d71\u5e33\u6236\u7684\u54e1\u5de5\uff1a\u5b83\u9700\u8981\u81ea\u5df1\u7684\u6191\u8b49\u3001\u80fd\u5b8c\u6210\u5de5\u4f5c\u7684\u6700\u5c0f\u6b0a\u9650\u3001\u6bcf\u500b\u52d5\u4f5c\u7684\u65e5\u8a8c\uff0c\u4ee5\u53ca\u4e00\u500b\u80fd\u70ba\u5176\u8ca0\u8cac\u7684\u6307\u5b9a\u8ca0\u8cac\u4eba\u3002\u63a5\u89f8\u500b\u4eba\u8cc7\u6599\u7684\u6a5f\u5668\u4eba\uff0c\u61c9\u8a72\u4eab\u6709\u8207\u771f\u4eba\u8655\u7406\u6642\u540c\u7b49\u7684\u56b4\u683c\u7167\u8b77\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u63a5\u89f8\u500b\u4eba\u8cc7\u6599\u7684\u6a5f\u5668\u4eba\u9700\u8981\u8207\u771f\u4eba\u76f8\u540c\u7684\u63a7\u5236\u63aa\u65bd\u3002\u8acb\u70ba\u5176\u6307\u6d3e\u5c08\u5c6c\u5e33\u6236\uff0c\u7d55\u4e0d\u5171\u7528\u4eba\u985e\u7684\u767b\u5165\u5e33\u865f\u3002\u5c07\u8a72\u5e33\u6236\u9650\u5236\u5728\u4efb\u52d9\u6240\u9700\u7684\u756b\u9762\u8207\u8a18\u9304\u7bc4\u570d\u5167\uff0c\u5c07\u5176\u6191\u8b49\u5132\u5b58\u5728\u53d7\u7ba1\u7406\u7684\u5bc6\u78bc\u5eab\u4e2d\uff0c\u4e26\u8a18\u9304\u6bcf\u500b\u64cd\u4f5c\u4ee5\u4fbf\u7a3d\u6838\u4eba\u54e1\u91cd\u73fe\u5176\u884c\u70ba\u3002\u6307\u6d3e\u4e00\u4f4d\u8ca0\u8cac\u5be9\u6838\u8b8a\u66f4\u7684\u6307\u5b9a\u8ca0\u8cac\u4eba\u3002\u99ac\u4f86\u897f\u4e9e\u7684\u6cd5\u5f8b\u98a8\u96aa\u5df2\u7d93\u5347\u9ad8\uff1a2024 \u5e74\u500b\u4eba\u8cc7\u6599\u4fdd\u8b77\u4fee\u6b63\u6848\uff08\u7b2c A1727 \u865f\u6cd5\u6848\uff09\u5df2\u65bc 2025 \u5e74 4 \u6708 1 \u65e5\u6b63\u5f0f\u751f\u6548\uff0c\u6db5\u84cb\u8655\u7406\u8005\u7fa9\u52d9\u8207\u8de8\u5883\u50b3\u8f38\u8b8a\u66f4\uff0c\u9055\u898f\u901a\u77e5\u8207\u8cc7\u6599\u4fdd\u8b77\u5b98\u4efb\u547d\u4e5f\u5c07\u96a8\u4e4b\u65bc 2025 \u5e74 6 \u6708 1 \u65e5\u751f\u6548\u3002\u76ee\u524d\u6700\u9ad8\u7f70\u6b3e\u53ef\u9054 1,000,000 \u99ac\u4f86\u5e63\u53ca\uff0f\u6216\u4e09\u5e74\u5f92\u5211\u3002\u82e5\u670d\u52d9\u4f9b\u61c9\u5546\u4ee3\u70ba\u904b\u884c\u6a5f\u5668\u4eba\uff0c\u8a72\u4f9b\u61c9\u5546\u5f88\u53ef\u80fd\u88ab\u8996\u70ba\u8655\u7406\u8005\uff0c\u56e0\u6b64\u5408\u7d04\u61c9\u660e\u78ba\u898f\u7bc4\u8ab0\u8ca0\u8cac\u4fdd\u7559\u65e5\u8a8c\u4ee5\u53ca\u8ab0\u8ca0\u8cac\u901a\u5831\u9055\u898f\u4e8b\u4ef6\u3002\u8acb\u8aee\u8a62\u6cd5\u5f8b\u9867\u554f\uff0c\u78ba\u8a8d\u9019\u4e9b\u898f\u5247\u5982\u4f55\u9069\u7528\u65bc\u60a8\u81ea\u8eab\u7684\u8cc7\u6599\u6d41\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9019\u4e9b\u5206\u968e\u6bb5\u5be6\u65bd\u7684\u65e5\u671f\u6e90\u81ea\u65bc <a href=\"https:\/\/www.dataprotectionreport.com\/2025\/01\/new-horizons-in-data-protection-malaysias-personal-data-protection-amendment-act-2024\/\" target=\"_blank\" rel=\"noopener\">\u5f8b\u5e2b\u4e8b\u52d9\u6240\u5c0d\u4fee\u6b63\u6848\u7684\u6458\u8981\u8aaa\u660e<\/a>\u3002\u81f3\u65bc\u9019\u4e9b\u8077\u8cac\u5982\u4f55\u5728\u59d4\u5916\u71df\u904b\u4e2d\u843d\u5be6\uff0c\u8acb\u53c3\u95b1 SummitNext&#8217;s \u7684\u6587\u7ae0\uff1a <a href=\"https:\/\/summitnext.com\/zh\/data-privacy-and-compliance-in-malaysian-bpo-crm-operations\/\">\u99ac\u4f86\u897f\u4e9e BPO \u71df\u904b\u7684\u8cc7\u6599\u96b1\u79c1\u548c\u5408\u898f\u6027<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u8acb\u52ff\u5c07\u6191\u8b49\u5beb\u6b7b\u5728\u6307\u4ee4\u78bc\u6587\u5b57\u4e2d\uff0c\u4ee5\u514d\u6a5f\u5668\u4eba\u7684\u8907\u672c\u6d29\u6f0f\u5bc6\u78bc\u3002\u8acb\u6309\u6392\u7a0b\u4ee5\u53ca\u6bcf\u7576\u8ca0\u8cac\u4eba\u66f4\u63db\u6642\u9032\u884c\u8f2a\u63db\u3002\u5b9a\u671f\u6aa2\u8996\u5b58\u53d6\u6b0a\u9650\u7bc4\u570d\uff0c\u56e0\u70ba\u91dd\u5c0d\u4e00\u9805\u4efb\u52d9\u5efa\u69cb\u7684\u6a5f\u5668\u4eba\uff0c\u5f80\u5f80\u6703\u5728\u5718\u968a\u8981\u6c42\u5176\u57f7\u884c\u66f4\u591a\u5de5\u4f5c\u6642\u7d2f\u7a4d\u6b0a\u9650\u3002\u5c07\u6307\u4ee4\u78bc\u8b8a\u66f4\u7d0d\u5165\u9069\u7528\u65bc\u4efb\u4f55\u6b63\u5f0f\u74b0\u5883\u8b8a\u66f4\u7684\u6838\u51c6\u8207\u6e2c\u8a66\u6d41\u7a0b\u4e2d\uff0c\u4e26\u6e96\u5099\u597d\u80fd\u5feb\u901f\u95dc\u9589\u6a5f\u5668\u4eba\u7684\u65b9\u6cd5\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">RPA \u5728 BPO \u5408\u4f5c\u5c08\u6848\u4e2d\u626e\u6f14\u4ec0\u9ebc\u89d2\u8272\uff1f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u5728 BPO \u5408\u4f5c\u5c08\u6848\u4e2d\uff0c\u6a5f\u5668\u4eba\u8ca0\u8cac\u8655\u7406\u898f\u5247\u5c0e\u5411\u7684\u6b65\u9a5f\uff0c\u4f9b\u61c9\u5546\u5718\u968a\u5247\u8ca0\u8cac\u6240\u6709\u9700\u8981\u5224\u65b7\u529b\u7684\u5de5\u4f5c\u3002\u60a8\u7684\u6d41\u7a0b\u8ca0\u8cac\u4eba\u8ca0\u8cac\u5236\u5b9a\u96d9\u65b9\u7686\u9808\u9075\u5b88\u7684\u898f\u5247\u3002\u6a5f\u5668\u4eba\u662f\u60a8\u4ea4\u4ed8\u6a21\u578b\u4e2d\u7684\u4e00\u90e8\u5206\uff0c\u8207\u771f\u4eba\u4ee5\u53ca\u660e\u78ba\u7684\u4f8b\u5916\u8655\u7406\u9014\u5f91\u76f8\u8f14\u76f8\u6210\u3002 <a href=\"https:\/\/summitnext.com\/zh\/what-is-bpo-a-complete-guide-to-business-process-outsourcing\/\">\u696d\u52d9\u6d41\u7a0b\u5916\u5305\u904b\u4f5c\u6307\u5357<\/a> \u63d0\u4f9b\u4e86\u66f4\u5ee3\u6cdb\u7684\u6846\u67b6\uff0c\u800c <a href=\"https:\/\/summitnext.com\/zh\/ai-powered-bpo-outsourcing-hybrid-human-automation-for-enterprise-cx\/\">\u9069\u7528\u65bc\u4f01\u696d\u5ba2\u670d\u7684\u771f\u4eba\u8207\u81ea\u52d5\u5316\u6df7\u5408\u6a21\u578b<\/a> \u5247\u5c55\u793a\u4e86\u5c07\u76f8\u540c\u908f\u8f2f\u61c9\u7528\u65bc\u5ba2\u6236\u652f\u63f4\u7684\u5be6\u4f8b\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5728\u7c3d\u7d04\u524d\uff0c\u8acb\u5411\u4efb\u4f55\u4f9b\u61c9\u5546\u63d0\u51fa\u4ee5\u4e0b\u554f\u984c\uff1a\u8ab0\u4f86\u5efa\u69cb\u6a5f\u5668\u4eba\u3001\u8ab0\u4f86\u7dad\u8b77\u3001\u5b83\u5011\u5728\u54ea\u88e1\u904b\u884c\u3001\u8ab0\u6301\u6709\u6191\u8b49\uff0c\u4ee5\u53ca\u6bcf\u500b\u6708\u6703\u63d0\u4ea4\u4ec0\u9ebc\u5831\u544a\u3002\u6a21\u7a1c\u5169\u53ef\u7684\u56de\u7b54\u61c9\u8a72\u5f15\u8d77\u60a8\u7684\u8b66\u60d5\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u7576\u8cac\u6027\u9700\u8981\u660e\u78ba\u7684\u6b0a\u8cac\u5283\u5206\u3002SummitNext \u7684\u540d\u7fa9\u96c7\u4e3b\uff08EOR\uff09\u670d\u52d9\u4e5f\u63a1\u7528\u76f8\u540c\u7684\u67b6\u69cb\uff1a\u5b83\u627f\u64d4\u85aa\u8cc7\u3001\u5408\u898f\u548c\u798f\u5229\u7b49\u4eba\u8cc7\u8cac\u4efb\uff0c\u800c\u60a8\u5247\u4fdd\u7559\u5c0d\u54e1\u5de5\u7684\u71df\u904b\u7ba1\u7406\u6b0a\u3002\u70ba\u60a8\u7684\u6a5f\u5668\u4eba\u5236\u5b9a\u5408\u7406\u7684\u6b0a\u8cac\u5283\u5206\u4e5f\u61c9\u5982\u6b64\u3002\u4f9b\u61c9\u5546\u53ef\u4ee5\u904b\u884c\u6d41\u7a0b\u4e26\u4fdd\u6301\u6a5f\u5668\u4eba\u5065\u5eb7\u904b\u4f5c\uff0c\u800c\u60a8\u5247\u4fdd\u6709\u5c0d\u5de5\u4f5c\u57f7\u884c\u65b9\u5f0f\u53ca\u6b63\u78ba\u6027\u6a19\u6e96\u7684\u6700\u7d42\u6c7a\u5b9a\u6b0a\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5728\u67d0\u4e9b\u60c5\u6cc1\u4e0b\uff0c\u5730\u9ede\u81f3\u95dc\u91cd\u8981\u3002SummitNext \u7684\u54e1\u5de5\u53ef\u4ee5\u76f4\u63a5\u5728\u60a8\u7684\u8fa6\u516c\u5ba4\u5de5\u4f5c\uff0c\u800c\u4e0d\u50c5\u50c5\u662f\u9060\u7aef\u4f5c\u696d\u3002\u9019\u5728\u61c9\u7528\u7a0b\u5f0f\u53ea\u80fd\u5728\u60a8\u7684\u5167\u90e8\u7db2\u8def\u4e2d\u5b58\u53d6\uff0c\u6216\u60a8\u5e0c\u671b\u8655\u7406\u6a5f\u5668\u4eba\u4f8b\u5916\u72c0\u6cc1\u7684\u4eba\u54e1\u5750\u5728\u6d41\u7a0b\u8ca0\u8cac\u4eba\u8eab\u65c1\u6642\u7279\u5225\u6709\u5e6b\u52a9\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u60a8\u8a72\u5982\u4f55\u9032\u884c RPA \u5148\u5c0e\u8a08\u756b\uff08Pilot\uff09\uff1f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u6311\u9078\u4e00\u500b\u6d41\u7a0b\u3001\u5c07\u5176\u6587\u4ef6\u5316\u3001\u8b93\u6a5f\u5668\u4eba\u5728\u56fa\u5b9a\u671f\u9593\u5167\u8207\u60a8\u7684\u5718\u968a\u4e26\u884c\u904b\u4f5c\uff0c\u4e26\u6839\u64da\u60a8\u81ea\u8eab\u7684\u57fa\u6e96\u7dda\u4f86\u8a55\u4f30\u7d50\u679c\u3002\u5148\u5c0e\u8a08\u756b\u7684\u898f\u6a21\u8981\u5c0f\u3002\u76ee\u7684\u662f\u6536\u96c6\u95dc\u65bc\u9069\u7528\u6027\u7684\u8b49\u64da\uff0c\u800c\u4e0d\u662f\u8ffd\u6c42\u6db5\u84cb\u7387\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9078\u64c7\u3002<\/strong> \u6311\u9078\u4e00\u500b\u7b26\u5408\u56db\u5927\u9069\u7528\u689d\u4ef6\u4e14\u60a8\u65b9\u6709\u6307\u5b9a\u8ca0\u8cac\u4eba\u7684\u6d41\u7a0b\u3002<\/li>\n\n\n\n<li><strong>\u6587\u4ef6\u5316\u3002<\/strong> \u8207\u5be6\u969b\u57f7\u884c\u5de5\u4f5c\u7684\u54e1\u5de5\u5408\u4f5c\uff0c\u5beb\u4e0b\u6bcf\u4e00\u500b\u6b65\u9a5f\u4ee5\u53ca\u60a8\u80fd\u627e\u5230\u7684\u6240\u6709\u4f8b\u5916\u985e\u578b\u3002<\/li>\n\n\n\n<li><strong>\u57fa\u6e96\u7dda\u3002<\/strong> \u5728\u6a5f\u5668\u4eba\u555f\u52d5\u524d\uff0c\u5f9e\u60a8\u6700\u8fd1\u7684\u8cc7\u6599\u4e2d\u8a18\u9304\u8655\u7406\u91cf\u3001\u8655\u7406\u6642\u9593\u3001\u932f\u8aa4\u7387\u548c\u8fd4\u5de5\u60c5\u6cc1\u3002<\/li>\n\n\n\n<li><strong>\u5c0f\u898f\u6a21\u5efa\u69cb\u3002<\/strong> \u50c5\u81ea\u52d5\u5316\u4e3b\u8981\u8def\u5f91\u3002\u523b\u610f\u5c07\u6240\u6709\u5176\u4ed6\u60c5\u6cc1\u5c0e\u5411\u771f\u4eba\u8655\u7406\u3002<\/li>\n\n\n\n<li><strong>\u4e26\u884c\u904b\u884c\u3002<\/strong> \u8b93\u6a5f\u5668\u4eba\u548c\u60a8\u7684\u5718\u968a\u5728\u7d04\u5b9a\u7684\u671f\u9593\u5167\u8655\u7406\u76f8\u540c\u7684\u6848\u4ef6\uff0c\u7136\u5f8c\u9032\u884c\u6bd4\u8f03\u3002<\/li>\n\n\n\n<li><strong>\u63d0\u524d\u6c7a\u5b9a\u3002<\/strong> \u5728\u5148\u5c0e\u8a08\u756b\u958b\u59cb\u524d\uff0c\u5148\u8a02\u597d\u898f\u6a21\u5316\u3001\u4fee\u5fa9\u6216\u7d42\u6b62\u7684\u898f\u5247\uff0c\u4ee5\u514d\u4e8b\u5f8c\u5c0d\u7d50\u679c\u722d\u8ad6\u4e0d\u4f11\u3002<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u6c92\u6709\u6700\u4f4e\u4eba\u6578\u9650\u5236\u7684\u4f9b\u61c9\u5546\u8b93\u5c0f\u578b\u5148\u5c0e\u8a08\u756b\u5207\u5be6\u53ef\u884c\u3002SummitNext \u6c92\u6709\u6700\u4f4e\u4eba\u6578\u9650\u5236\u8981\u6c42\uff0c\u56e0\u6b64\u5408\u4f5c\u53ef\u4ee5\u5f9e\u55ae\u4e00\u96c7\u7528\u958b\u59cb\uff0c\u4f8b\u5982\u6307\u6d3e\u4e00\u500b\u4eba\u8ca0\u8cac\u5728\u5148\u5c0e\u8a08\u756b\u57f7\u884c\u671f\u9593\u8655\u7406\u4f8b\u5916\u60c5\u6cc1\u3002\u9019\u662f\u4e00\u7a2e\u4eba\u529b\u914d\u7f6e\u6a21\u5f0f\uff0c\u800c\u975e\u5c0d\u4efb\u4f55\u5de5\u5177\u7684\u627f\u8afe\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u60a8\u5982\u4f55\u8861\u91cf\u6a5f\u5668\u4eba\u662f\u5426\u767c\u63ee\u4f5c\u7528\uff1f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u4f7f\u7528\u60a8\u81ea\u5df1\u7684\u6d41\u7a0b\u8cc7\u6599\uff0c\u6bd4\u5c0d\u524d\u5f8c\u76f8\u540c\u7684\u6307\u6a19\uff0c\u4e26\u8a08\u7b97\u6a5f\u5668\u4eba\u6240\u7522\u751f\u7684\u7dad\u8b77\u5de5\u4f5c\u91cf\u3002\u8acb\u52ff\u501f\u7528\u5ee0\u5546\u5ba3\u50b3\u518a\u4e0a\u7684\u767e\u5206\u6bd4\u589e\u9577\uff1a\u90a3\u4e9b\u63cf\u8ff0\u7684\u662f\u5225\u4eba\u7684\u6d41\u7a0b\uff0c\u800c\u4e0d\u662f\u60a8\u7684\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5be6\u7528\u7684\u8861\u91cf\u6307\u6a19\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u6bcf\u500b\u6848\u4ef6\u7684\u8655\u7406\u6642\u9593\uff0c\u5305\u542b\u4eba\u54e1\u82b1\u5728\u4f8b\u5916\u60c5\u6cc1\u7684\u6642\u9593<\/li>\n\n\n\n<li>\u81ea\u52d5\u5316\u8def\u5f91\u4e0a\u7684\u932f\u8aa4\u7387\u8207\u91cd\u5de5\u7387<\/li>\n\n\n\n<li>\u4f8b\u5916\u60c5\u6cc1\u767c\u751f\u7387\uff08\u6bcf\u9031\u8ffd\u8e64\uff09<\/li>\n\n\n\n<li>\u9031\u8f49\u6642\u9593\u4ee5\u53ca\u4f47\u5217\u4e2d\u6700\u820a\u9805\u76ee\u7684\u6642\u9593<\/li>\n\n\n\n<li>\u57f7\u884c\u5931\u6557\u8207\u6a5f\u5668\u4eba\u505c\u6a5f\u6642\u9593<\/li>\n\n\n\n<li>\u82b1\u8cbb\u5728\u4fee\u5fa9\u548c\u66f4\u65b0\u6a5f\u5668\u4eba\u7684\u6642\u6578<\/li>\n\n\n\n<li>\u60a8\u7684\u5718\u968a\u5982\u4f55\u904b\u7528\u7701\u4e0b\u4f86\u7684\u6642\u9593<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u6700\u5f8c\u5169\u884c\u662f\u591a\u6578\u5be9\u67e5\u6700\u5e38\u5ffd\u7565\u7684\u90e8\u5206\u3002\u70ba\u60a8\u7701\u4e0b\u5341\u5c0f\u6642\u537b\u82b1\u8cbb\u516b\u5c0f\u6642\u7dad\u8b77\u7684\u6a5f\u5668\u4eba\u4e26\u672a\u5e36\u4f86\u5e6b\u52a9\u3002\u8acb\u63d0\u524d\u8a2d\u5b9a\u60a8\u7684\u5be9\u67e5\u65e5\u671f\u3002\u6709\u95dc\u4f7f\u7528\u5206\u6790\u8ffd\u8e64\u5916\u5305\u7e3e\u6548\u7684\u5efa\u8b70\uff0c\u8acb\u53c3\u95b1 <a href=\"https:\/\/summitnext.com\/zh\/ai-tools-analytics-for-malaysian-bpo-performance-measurement\/\">\u5206\u6790\u5982\u4f55\u8ffd\u8e64 BPO \u7e3e\u6548<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u5e38\u898b\u554f\u984c<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u4ec0\u9ebc\u662f\u6a5f\u5668\u4eba\u6d41\u7a0b\u81ea\u52d5\u5316\uff08RPA\uff09\uff1f\u7528\u7c21\u55ae\u7684\u8853\u8a9e\u4f86\u8aaa\u662f\u4ec0\u9ebc\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">RPA 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class=\"wp-block-paragraph\">\u53ef\u4ee5\u3002\u5148\u5c0e\u8a08\u756b\u53ef\u4ee5\u5f88\u5c0f\uff0c\u800c\u4e14 SummitNext \u6c92\u6709\u6700\u4f4e\u4eba\u6578\u9650\u5236\u8981\u6c42\uff0c\u56e0\u6b64\u5408\u4f5c\u53ef\u4ee5\u5f9e\u55ae\u4e00\u96c7\u7528\u958b\u59cb\u3002\u696d\u52d9\u91cf\u4ecd\u7136\u6c7a\u5b9a\u4e86\u50f9\u503c\uff1a\u91cd\u8907\u6b21\u6578\u5f88\u5c11\u7684\u6d41\u7a0b\u5f88\u96e3\u8b93\u6a5f\u5668\u4eba\u56de\u672c\uff0c\u7121\u8ad6\u5408\u4f5c\u898f\u6a21\u6709\u591a\u5c0f\u3002\u8acb\u5148\u5728\u55ae\u4e00\u6d41\u7a0b\u4e0a\u6e2c\u8a66\u9069\u7528\u6027\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">RPA \u5c08\u6848\u7684\u6210\u672c\u662f\u591a\u5c11\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u6210\u672c\u53d6\u6c7a\u65bc\u6d41\u7a0b\u3001\u6d89\u53ca\u7684\u7cfb\u7d71\u6578\u91cf\u3001\u5de5\u5177\u4ee5\u53ca\u60a8\u8a08\u756b\u7684\u7dad\u8b77\u5de5\u4f5c\uff0c\u56e0\u6b64\u9019\u88e1\u7121\u6cd5\u5831\u51fa\u4e00\u500b\u8ca0\u8cac\u4efb\u7684\u55ae\u4e00\u6578\u5b57\u3002\u82e5\u8981\u91dd\u5c0d\u60a8\u81ea\u5df1\u7684\u6d41\u7a0b\u9032\u884c\u6210\u672c\u4f30\u7b97\uff0c\u8acb\u5c07\u6d41\u7a0b\u53ca\u5176\u696d\u52d9\u91cf\u63d0\u4f9b\u7d66 SummitNext\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u7e3d\u7d50<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u7576\u4efb\u52d9\u7a69\u5b9a\u3001\u7d50\u69cb\u5316\u3001\u983b\u7e41\u4e14\u5f88\u5c11\u51fa\u73fe\u4f8b\u5916\u6642\uff0cRPA \u5c31\u80fd\u70ba\u60a8\u767c\u63ee\u4f5c\u7528\u3002\u7576\u60a8\u7684\u756b\u9762\u8b8a\u66f4\u3001\u6587\u4ef6\u6709\u6240\u5dee\u7570\u6216\u6c92\u6709\u4eba\u64c1\u6709\u8a72\u6a5f\u5668\u4eba\u6642\uff0c\u5b83\u5c31\u6703\u8b93\u4eba\u5931\u671b\u3002\u8acb\u5c07\u6bcf\u500b\u6a5f\u5668\u4eba\u90fd\u8996\u70ba\u64c1\u6709\u72f9\u9698\u7cfb\u7d71\u5e33\u6236\u548c\u65e5\u8a8c\u7684\u5de5\u4f5c\u4eba\u54e1\u3002\u5f9e\u4e00\u500b\u8a18\u9304\u5b8c\u6574\u7684\u6d41\u7a0b\u958b\u59cb\u3002\u6839\u64da\u60a8\u81ea\u5df1\u7684\u6578\u5b57\uff08\u5305\u62ec\u60a8\u82b1\u5728\u7dad\u8b77\u5b83\u7684\u6642\u6578\uff09\u4f86\u8a55\u5224\u5148\u5c0e\u8a08\u756b\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5982\u679c\u60a8\u6b63\u5728\u6b0a\u8861\u99ac\u4f86\u897f\u4e9e\u53ca\u66f4\u5ee3\u6cdb\u5730\u5340\u696d\u52d9\u7684 RPA\u3001AI \u6216\u66f4\u5927\u7684\u5916\u5305\u5b89\u6392\uff0c <a href=\"https:\/\/summitnext.com\/zh\/contact-us\/\">\u8acb\u8207 SummitNext \u7684\u5718\u968a\u806f\u7e6b<\/a> \u4e26\u5e36\u4e0a\u60a8\u5fc3\u76ee\u4e2d\u7684\u6d41\u7a0b\u3002\u514d\u8cbb\u8aee\u8a62\u662f\u6e2c\u8a66\u5176\u662f\u5426\u9069\u7528\u7684\u6700\u5feb\u65b9\u6cd5\u3002<\/p>\n<chat-widget key=\"Ylr00kdTsgQXZHKuRfRs\"><\/chat-widget>","protected":false},"excerpt":{"rendered":"<p>TL;DR Picture a finance clerk copying the same fields from one screen into another, hundreds of times a week. Robotic process automation (RPA) hands that job to a software bot. The bot opens the same applications, clicks the same buttons and types the same values, following rules someone wrote down in advance. Done well, it [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":4755,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[15],"tags":[],"class_list":["post-4753","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bpo-malaysia"],"_links":{"self":[{"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/posts\/4753","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/comments?post=4753"}],"version-history":[{"count":1,"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/posts\/4753\/revisions"}],"predecessor-version":[{"id":4756,"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/posts\/4753\/revisions\/4756"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/media\/4755"}],"wp:attachment":[{"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/media?parent=4753"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/categories?post=4753"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/tags?post=4753"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}