{"id":2720,"date":"2025-05-20T03:35:42","date_gmt":"2025-05-20T03:35:42","guid":{"rendered":"https:\/\/summitnext.com\/?p=2720"},"modified":"2025-05-22T03:54:20","modified_gmt":"2025-05-22T03:54:20","slug":"2024-%e5%b9%b4%e6%9d%b1%e5%8d%97%e4%ba%9e%e7%9a%84%e5%a4%96%e5%8c%85%e7%99%bc%e5%b1%95%e7%82%ba%e4%bd%95%e7%94%b1%e9%a6%ac%e4%be%86%e8%a5%bf%e4%ba%9e%e9%a0%98%e5%b0%8e","status":"publish","type":"post","link":"https:\/\/summitnext.com\/zh\/outsourcing-in-southeast-asia-in-2024-why-malaysia-leads-the-way\/","title":{"rendered":"2024 \u5e74\u6771\u5357\u4e9e\u7684\u5916\u5305\uff1a\u99ac\u4f86\u897f\u4e9e\u70ba\u4f55\u9818\u5148"},"content":{"rendered":"<p>\u7576\u5176\u4ed6\u6771\u5357\u4e9e\u570b\u5bb6\u7af6\u76f8\u722d\u596a BPO \u7684\u7126\u9ede\u6642\uff0c\u99ac\u4f86\u897f\u4e9e\u4f5c\u70ba\u8a72\u5730\u5340\u7368\u4e00\u7121\u4e8c\u7684\u5f37\u570b\u537b\u5927\u653e\u7570\u5f69\u3002\u99ac\u4f86\u897f\u4e9e\u878d\u5408\u4e86\u9802\u5c16\u4eba\u624d\u3001\u6280\u8853\u548c\u653f\u5e9c\u652f\u63f4\uff0c\u70ba\u5c0b\u6c42\u5916\u5305\u548c\u512a\u5316\u7684\u4f01\u696d\u63d0\u4f9b\u4e86\u4e00\u500b\u5f15\u4eba\u6ce8\u76ee\u7684\u4e3b\u5f35\u3002<\/p>\n\n\n\n<p>\u5728\u73fe\u4eca\u5feb\u7bc0\u594f\u7684\u6578\u4f4d\u4e16\u754c\u4e2d\uff0c\u8981\u8ddf\u4e0a\u79d1\u6280\u7684\u8173\u6b65\u53ef\u80fd\u662f\u4e00\u4ef6\u4ee4\u4eba\u671b\u800c\u751f\u754f\u7684\u4e8b\u3002\u9019\u5c31\u662f BPO \u7684\u7528\u6b66\u4e4b\u5730\u3002<\/p>\n\n\n\n<p>\u70ba\u4e86\u6e1b\u8f15\u6280\u8853\u5347\u7d1a\u7684\u8ca0\u64d4\uff0c\u4e26\u5c08\u6ce8\u65bc\u696d\u52d9\u672c\u8eab\uff0c\u5275\u8fa6\u4eba\u5fc5\u9808\u5c0b\u627e\u696d\u52d9\u6d41\u7a0b\u5916\u5305 (BPO) \u53ca\u5176\u591a\u7a2e\u597d\u8655\u3002\u4e0d\u65b7\u6210\u9577\u7684 BPO \u7522\u696d\u8b93\u4f01\u696d\u4e3b\u53ef\u4ee5\u5c07\u5efa\u7acb\u6280\u8853\u5806\u758a\u53ca\u4efb\u4f55\u975e\u6838\u5fc3\u4efb\u52d9\u5916\u5305\u7d66\u7d93\u9a57\u8c50\u5bcc\u7684\u670d\u52d9\u4f9b\u61c9\u5546\u3002<\/p>\n\n\n\n<p>\u5c24\u5176\u662f\u6771\u5357\u4e9e\u7684 BPO \u7522\u696d\u6b63\u84ec\u52c3\u767c\u5c55\uff0c\u99ac\u4f86\u897f\u4e9e\u66f4\u6210\u70ba\u5916\u5305\u670d\u52d9\u7684\u4e3b\u8981\u76ee\u7684\u5730\u3002\u6839\u64da <a href=\"https:\/\/www.statista.com\/outlook\/tmo\/it-services\/business-process-outsourcing\/malaysia\" target=\"_blank\" rel=\"noopener\">Statista<\/a>\u9810\u8a08\u5230 2029 \u5e74\uff0cBPO \u6536\u5165\u5c07\u4ee5\u6bcf\u5e74 6.36% \u7684\u901f\u5ea6\u6210\u9577\uff0c\u5e02\u5834\u898f\u6a21\u5c07\u9054\u5230 $19.6 \u5104\u7f8e\u5143\u3002<\/p>\n\n\n\n<p>\u5728\u773e\u591a\u7684 BPO \u696d\u8005\u4e2d\u3001 <a href=\"https:\/\/summitnext.com\/zh\/\">\u9ad8\u5cf0\u6703\u4e0b\u4e00\u9801<\/a>\u88ab\u300a\u6771\u5357\u4e9e\u5916\u5305\u300b\u96dc\u8a8c\u8a55\u70ba\u6771\u5357\u4e9e\u9802\u5c16\u5916\u5305\u4f9b\u61c9\u5546\u3002 <a href=\"https:\/\/clutch.co\/my\/bpo\" target=\"_blank\" rel=\"noopener\">\u96e2\u5408\u5668<\/a>, \u63d0\u4f9b\u5ee3\u6cdb\u7684\u89e3\u6c7a\u65b9\u6848\uff0c\u4ee5\u7d93\u9a57\u8c50\u5bcc\u7684\u5c08\u696d\u5718\u968a\u70ba\u5f8c\u76fe\uff0c\u4e26\u81f4\u529b\u65bc\u5275\u65b0\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a><\/a>\u99ac\u4f86\u897f\u4e9e\u6210\u70ba\u6700\u4f73 BPO \u76ee\u7684\u5730\u7684 4 \u500b\u539f\u56e0<\/h2>\n\n\n\n<p>\u8fd1\u5e74\u4f86\uff0c\u99ac\u4f86\u897f\u4e9e\u5728\u5168\u7403 BPO \u7684\u9818\u57df\u4e2d\u8fc5\u901f\u5d1b\u8d77\uff0c\u6210\u70ba\u9802\u5c16\u7af6\u722d\u8005\u3002<\/p>\n\n\n\n<p>\u7e3d\u9ad4\u4f86\u8aaa\uff0c\u53f0\u7063\u8f03\u4f4e\u7684\u52de\u52d5\u6210\u672c\u3001\u652f\u63f4\u6027\u7684\u6cd5\u898f\u6846\u67b6\u3001\u5f37\u5927\u7684\u57fa\u790e\u8a2d\u65bd\uff0c\u4ee5\u53ca\u5728\u6587\u5316\u3001\u5730\u7406\u4f4d\u7f6e\u548c\u8a9e\u8a00\u65b9\u9762\u7684\u512a\u52e2\uff0c\u4f7f\u5176\u6709\u5229\u65bc\u9762\u5411\u5168\u7403\u4e0d\u540c\u5ba2\u6236\u7684\u4f01\u696d\u5916\u5305\u71df\u904b\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0b\u662f 2024 \u5e74\u99ac\u4f86\u897f\u4e9e\u5728\u696d\u52d9\u6d41\u7a0b\u5916\u5305\u5e02\u5834\u4e0a\u4f54\u6709\u4e00\u5e2d\u4e4b\u5730\u7684\u5e7e\u5927\u539f\u56e0\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>1.    \u653f\u6cbb\u548c\u7d93\u6fdf\u7684\u7a69\u5b9a\u57fa\u790e<\/h3>\n\n\n\n<p>\u99ac\u4f86\u897f\u4e9e\u89aa\u5546\u653f\u5e9c\u6b61\u8fce\u5e0c\u671b\u5f9e\u84ec\u52c3\u767c\u5c55\u7684 BPO \u5e02\u5834\u4e2d\u7372\u76ca\u7684\u516c\u53f8\u3002\u653f\u5e9c\u7684\u653f\u7b56\uff0c\u52a0\u4e0a\u7a69\u5b9a\u7684\u7d93\u6fdf\u548c\u6709\u5229\u7684\u71df\u5546\u74b0\u5883\uff0c\u70ba\u5c0b\u6c42\u696d\u52d9\u5916\u5305\u7684\u516c\u53f8\u5275\u9020\u4e86\u7406\u60f3\u7684\u74b0\u5883\u3002<\/p>\n\n\n\n<p>\u63a8\u52d5\u99ac\u4f86\u897f\u4e9e BPO \u696d\u52d9\u589e\u9577\u7684\u95dc\u9375\u56e0\u7d20\u4e4b\u4e00\u662f\u653f\u5e9c\u5c0d\u4fc3\u9032\u5916\u5546\u6295\u8cc7\u7684\u627f\u8afe\u3002  \u99ac\u4f86\u897f\u4e9e\u7684\u8ca1\u653f\u8a08\u5283\u4e00\u76f4\u5c07\u5916\u5305\u7522\u696d\u653e\u5728\u9996\u4f4d\uff0c\u4e26\u5c07\u91cd\u9ede\u653e\u5728\u52a0\u5f37 IT \u548c\u6578\u4f4d\u57fa\u790e\u8a2d\u65bd\u4e0a\u3002\u904e\u53bb\u6578\u5341\u5e74\u4f86\uff0c\u99ac\u4f86\u897f\u4e9e\u6578\u4f4d\u7d93\u6fdf\u516c\u53f8\uff08Malaysia Digital Economy Corporation\uff0cMDEC\uff09\u7b49\u8a08\u756b\u70ba BPO \u516c\u53f8\u5275\u9020\u4e86\u6709\u5229\u7684\u751f\u614b\u7cfb\u7d71\u3002<\/p>\n\n\n\n<p>\u8fd1\u5e74\u4f86\uff0c\u653f\u5e9c\u6295\u5165\u5927\u91cf\u8cc7\u91d1\uff0c\u5728\u5168\u570b\u5404\u5730\u8208\u5efa\u65b0\u7684\u8cc7\u6599\u4e2d\u5fc3\u548c IT \u5712\u5340\u3002  \u4f8b\u5982\uff0c\u96ea\u862d\u83aa\u5dde\u7684\u4e3b\u8981 IT \u5712\u5340 Cyberjaya Digital Hub \u5df2\u7d93\u64f4\u5efa\uff0c\u4ee5\u5bb9\u7d0d\u66f4\u591a\u7684\u5916\u5305\u516c\u53f8\u3002<\/p>\n\n\n\n<p>\u6b64\u5916\uff0c\u9084\u53ef\u8003\u616e\u99ac\u4f86\u897f\u4e9e\u653f\u5e9c\u81ea 2023 \u5e74\u8d77\u91dd\u5c0d\u6295\u8cc7\u4eba\u5de5\u667a\u6167 (AI) \u548c\u8cc7\u6599\u5206\u6790\u6280\u8853\u7684\u516c\u53f8\u6240\u63a8\u51fa\u7684\u7a05\u52d9\u734e\u52f5\u63aa\u65bd\u3002\u9019\u9805\u734e\u52f5\u65e8\u5728\u5438\u5f15\u8207 AI \u76f8\u95dc\u7684\u5916\u5305\u5c08\u6848\u6e90\u6e90\u4e0d\u7d55\u5730\u6d41\u5165\u99ac\u4f86\u897f\u4e9e\u3002<\/p>\n\n\n\n<p>\u7531\u65bc\u99ac\u4f86\u897f\u4e9e\u7684\u71df\u5546\u4fbf\u5229\u5ea6\u5448\u73fe\u4e0a\u6f32\u8da8\u52e2\uff0c\u9019\u4e9b\u63aa\u65bd\u4f7f\u5f97\u99ac\u4f86\u897f\u4e9e\u6210\u70ba\u5f15\u4eba\u6ce8\u76ee\u7684\u5916\u5305\u76ee\u7684\u5730\u3002\u5728\u5168\u7403\u71df\u5546\u4fbf\u5229\u5ea6\u8abf\u67e5\u4e2d\uff0c\u99ac\u4f86\u897f\u4e9e\u4e00\u76f4\u540d\u5217\u524d\u8305\u3002\u5728\u4e0a\u4e00\u6b21\u7684\u8abf\u67e5\u4e2d\uff0c\u99ac\u4f86\u897f\u4e9e\u5728\u6771\u5357\u4e9e\u5730\u5340\u7684 190 \u500b\u7d93\u6fdf\u9ad4\u4e2d\u6392\u540d\u7b2c 12 \u4f4d\u3002 <a href=\"https:\/\/documents1.worldbank.org\/curated\/fr\/688761571934946384\/pdf\/Doing-Business-2020-Comparing-Business-Regulation-in-190-Economies.pdf\" target=\"_blank\" rel=\"noopener\">2020 \u5e74\u4e16\u754c\u9280\u884c\u5e74\u5ea6\u8a55\u7b49<\/a>.\u6cf0\u570b\u7dca\u96a8\u5176\u5f8c\uff0c\u6392\u540d\u7b2c 21 \u4f4d\uff0c\u800c\u8d8a\u5357 (70)\u3001\u5370\u5c3c (73) \u548c\u83f2\u5f8b\u8cd3 (95) \u4e5f\u4f4d\u5c45\u699c\u55ae\u7684\u524d\u534a\u90e8\u5206\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>2.    \u5353\u8d8a\u7684\u4eba\u624d\u6a1e\u7d10<\/h3>\n\n\n\n<p>\u60a8\u77e5\u9053\u4eba\u529b\u8cc7\u6e90\u662f <a href=\"https:\/\/www.deloitte.com\/content\/dam\/assets-zone2\/ie\/en\/docs\/services\/consulting\/2023\/ie-consulting-2023-global-shared-services-and-outsourcing-survey.pdf\" target=\"_blank\" rel=\"noopener\">\u6700\u5e38\u5916\u5305\u7684\u4e09\u5927\u696d\u52d9\u529f\u80fd<\/a>\u60a8\u7684\u5de5\u4f5c\u662f\u4ec0\u9ebc\uff1f<\/p>\n\n\n\n<p>\u4e16\u754c\u5404\u5730\u7684\u4f01\u696d\u90fd\u9762\u81e8\u8457\u4ee5\u5408\u7406\u6210\u672c\u8ffd\u6c42\u9802\u5c16\u4eba\u624d\u7684\u7121\u60c5\u6311\u6230\u3002\u900f\u904e\u5c07\u4eba\u529b\u8cc7\u6e90\u7ba1\u7406\u529f\u80fd\u5916\u5305\u7d66 BPO \u63d0\u4f9b\u5546\uff0c\u4f01\u696d\u53ef\u4ee5\u8f49\u79fb\u8ca0\u64d4\uff0c\u5c08\u6ce8\u65bc\u6838\u5fc3\u7af6\u722d\u529b\u3002<\/p>\n\n\n\n<p>\u62db\u8058\u6d41\u7a0b\u5916\u5305 (Recruitment Process Outsourcing\uff0c\u7c21\u7a31 RPO)\uff0c\u5c31\u662f\u8981\u512a\u5316\u3001\u7c21\u5316\u53ca\u5f37\u5316\u60a8\u7684\u62db\u8058\u5de5\u4f5c\u3002\u6700\u8fd1\u7684\u4e00\u9805 <a href=\"https:\/\/resources.rpoassociation.org\/2023-rpo-trends-a-buyers-guide\" target=\"_blank\" rel=\"noopener\">\u7814\u7a76<\/a> RPOA \u7684\u8abf\u67e5\u986f\u793a\uff0c\u4f7f\u7528 RPO \u670d\u52d9\u7684\u516c\u53f8\u53bb\u5e74\u71df\u6536\u589e\u52a0\u4e86 671TP3\uff0c\u800c\u672a\u4f7f\u7528 RPO \u670d\u52d9\u7684\u516c\u53f8\u5247\u53ea\u589e\u52a0\u4e86 331TP3\u3002<\/p>\n\n\n\n<p>\u5728\u512a\u8cea\u8cc7\u6e90\u65b9\u9762\uff0c\u99ac\u4f86\u897f\u4e9e\u81f4\u529b\u65bc\u6559\u80b2\u548c\u6280\u80fd\u767c\u5c55\uff0c\u4f7f\u5176\u6210\u70ba\u6280\u80fd\u4eba\u624d\u7684\u4e3b\u8981\u4f86\u6e90\u3002\u653f\u5e9c\u5c0d STEM \u6559\u80b2\u548c\u52de\u52d5\u529b\u767c\u5c55\u8a08\u756b\u7684\u91cd\u8996\uff0c\u4f7f\u5f97\u64c1\u6709\u5c08\u696d\u77e5\u8b58\u548c\u8cc7\u683c\u4ee5\u6eff\u8db3\u5404\u7a2e\u5546\u696d\u9700\u6c42\u7684\u4eba\u624d\u4e0d\u65b7\u589e\u52a0\u3002<\/p>\n\n\n\n<p>\u99ac\u4f86\u897f\u4e9e\u4e5f\u978f\u56fa\u4e86\u5176\u4f5c\u70ba\u4e9e\u6d32\u9818\u5148\u82f1\u8a9e\u570b\u5bb6\u7684\u5730\u4f4d\uff0c\u5728\u82f1\u5b5a\u82f1\u8a9e\u80fd\u529b\u6307\u6578\uff08EF English Proficiency Index\uff09\u4e2d\uff0c\u99ac\u4f86\u897f\u4e9e\u5728 113 \u500b\u570b\u5bb6\u4e2d\u6392\u540d\u7b2c 25 \u4f4d\u3002\u99ac\u4f86\u897f\u4e9e\u7684\u8a9e\u8a00\u591a\u6a23\u6027\uff0c\u518d\u52a0\u4e0a\u9ad8\u82f1\u8a9e\u80fd\u529b\u7684\u652f\u6301\uff0c\u8b93\u9019\u88e1\u7684\u516c\u53f8\u80fd\u5920\u63d0\u4f9b\u8de8\u5e02\u5834\u7684\u5ba2\u88fd\u5316 BPO \u89e3\u6c7a\u65b9\u6848\uff0c\u63d0\u5347\u4e9e\u592a\u5730\u5340\u53ca\u5176\u4ed6\u5730\u5340\u7684\u5ba2\u6236\u670d\u52d9\u3002<\/p>\n\n\n\n<p>\u5728SummitNext\uff0c\u6211\u5011\u7d93\u9a57\u8c50\u5bcc\u7684\u5718\u968a\u63d0\u4f9b\u91cf\u8eab\u5b9a\u5236\u7684\u4eba\u529b\u8cc7\u6e90\u548c\u62db\u8058\u89e3\u6c7a\u65b9\u6848\uff0c\u4ee5\u6eff\u8db3\u5ba2\u6236\u7684\u7368\u7279\u9700\u6c42\u3002\u6191\u85c9\u6211\u5011\u5ee3\u6cdb\u7684\u7db2\u7d61\u548c\u5c0d\u99ac\u4f86\u897f\u4e9e\u5e02\u5834\u7684\u6df1\u523b\u7406\u89e3\uff0c\u6211\u5011\u63d0\u4f9b\u9ad8\u6280\u8853\u548c\u591a\u8a9e\u8a00\u7684\u52de\u52d5\u529b\uff0c\u4f7f\u4f01\u696d\u52a0\u5feb\u5275\u65b0\uff0c\u5be6\u73fe\u53ef\u6301\u7e8c\u767c\u5c55\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>3.    \u9810\u7b97\u5167\u7684\u5546\u696d\u89e3\u6c7a\u65b9\u6848<\/h3>\n\n\n\n<p>\u60f3\u8981\u5728\u4e0d\u5f71\u97ff\u54c1\u8cea\u7684\u60c5\u6cc1\u4e0b\u964d\u4f4e\u6210\u672c\uff1f<\/p>\n\n\n\n<p>\u99ac\u4f86\u897f\u4e9e\u7684 BPO \u74b0\u5883\u63d0\u4f9b\u4e86\u4e00\u500b\u5f15\u4eba\u6ce8\u76ee\u7684\u89e3\u6c7a\u65b9\u6848\u3002\u6709\u4e86\u653f\u5e9c\u652f\u6301\u7684\u88dc\u52a9\u91d1\u548c\u7a05\u52d9\u734e\u52f5\uff0c\u99ac\u4f86\u897f\u4e9e\u7684\u9802\u5c16 BPO \u5916\u5305\u5546\u70ba\u5c0b\u6c42\u5916\u5305\u71df\u904b\u4e26\u63a8\u52d5\u6210\u9577\u7684\u4f01\u696d\u63d0\u4f9b\u4e86\u4e00\u500b\u9810\u7b97\u53cb\u597d\u3001\u6709\u6548\u4e14\u9ad8\u6548\u7684\u9078\u64c7\u3002<\/p>\n\n\n\n<p>\u8207\u5176\u4ed6\u4e9e\u6d32\u570b\u5bb6\u76f8\u6bd4\uff0c\u99ac\u4f86\u897f\u4e9e\u7684\u7af6\u722d\u512a\u52e2\u5728\u65bc\u8f03\u4f4e\u7684\u52de\u5de5\u6210\u672c\u548c\u71df\u904b\u8cbb\u7528\u3002\u99ac\u4f86\u897f\u4e9e\u7684\u6230\u7565\u4f4d\u7f6e\u78ba\u4fdd\u4e86\u8207\u4e3b\u8981\u5e02\u5834\u7684\u7121\u7e2b\u9023\u63a5\uff0c\u5f9e\u800c\u5be6\u73fe\u7121\u6182\u7684\u71df\u904b\u548c\u53ca\u6642\u7684\u670d\u52d9\u4ea4\u4ed8\u3002<\/p>\n\n\n\n<p>\u99ac\u4f86\u897f\u4e9e\u5728\u6280\u8853\u9818\u57df\u4e5f\u8655\u65bc\u9818\u5148\u5730\u4f4d\uff0c\u4e26\u9ad8\u5ea6\u95dc\u6ce8\u5404\u7a2e\u5177\u6709\u6210\u672c\u6548\u76ca\u7684\u89e3\u6c7a\u65b9\u6848\u3002\u99ac\u4f86\u897f\u4e9e\u96c4\u5fc3\u52c3\u52c3\u7684\u300c2021 \u5e74\u81f3 2030 \u5e74\u99ac\u4f86\u897f\u4e9e\u6a5f\u5668\u4eba\u8def\u7dda\u5716\u300d\u6982\u8ff0\u4e86\u6210\u70ba\u5340\u57df\u6a5f\u5668\u4eba\u4e2d\u5fc3\u4e26\u63a8\u52d5\u7d93\u6fdf\u6210\u9577\u7684\u9858\u666f\u3002\u96a8\u8457 <a href=\"https:\/\/www.mida.gov.my\/mida-news\/speedier-hiring-good-but-automation-still-important\/\" target=\"_blank\" rel=\"noopener\">\u5c08\u6ce8\u65bc\u81ea\u52d5\u5316\u8207\u5de5\u696d 4.0<\/a>\u99ac\u4f86\u897f\u4e9e\u7684\u76ee\u6a19\u662f\u63d0\u9ad8\u52de\u52d5\u751f\u7522\u529b\uff0c\u5275\u9020\u66f4\u5177\u7af6\u722d\u529b\u7684\u5546\u696d\u74b0\u5883\u3002<\/p>\n\n\n\n<p>SummitNext\u7684\u5275\u65b0\u9a45\u52d5\u7b56\u7565\u8207\u6b64\u9858\u666f\u4e0d\u8b00\u800c\u5408\u3002\u6211\u5011\u7684 RPA\uff08\u6a5f\u68b0\u4eba\u6d41\u7a0b\u81ea\u52d5\u5316\uff09\u6280\u8853\u53ef\u5c07\u91cd\u8907\u6027\u5de5\u4f5c\u81ea\u52d5\u5316\uff0c\u4f8b\u5982\u8cc7\u6599\u8f38\u5165\u548c\u5831\u8868\u751f\u6210\uff0c\u5f9e\u800c\u9a30\u51fa\u4eba\u529b\u8cc7\u6e90\u9032\u884c\u66f4\u5177\u6230\u7565\u6027\u7684\u6d3b\u52d5\u3002<\/p>\n\n\n\n<p>\u5229\u7528 SummitNext \u7684\u6280\u8853\u80fd\u529b\uff0c\u4f01\u696d\u53ef\u4ee5<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u7c21\u5316\u4f5c\u696d\uff1a<\/strong> \u81ea\u52d5\u5316\u4f8b\u884c\u4efb\u52d9\uff0c\u4ee5\u63d0\u9ad8\u6548\u7387\u4e26\u964d\u4f4e\u6210\u672c\u3002<\/li>\n\n\n\n<li><strong>\u63d0\u9ad8\u7cbe\u78ba\u5ea6\uff1a<\/strong> \u5c07\u4eba\u70ba\u932f\u8aa4\u964d\u81f3\u6700\u4f4e\uff0c\u4e26\u78ba\u4fdd\u8cc7\u6599\u5b8c\u6574\u6027\u3002<\/li>\n\n\n\n<li><strong>\u63d0\u5347\u751f\u7522\u529b\uff1a<\/strong> \u89e3\u653e\u54e1\u5de5\uff0c\u8b93\u4ed6\u5011\u5c08\u6ce8\u65bc\u9ad8\u50f9\u503c\u7684\u6d3b\u52d5\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>4.    \u5f37\u5927\u7684\u57fa\u790e\u5efa\u8a2d<\/h3>\n\n\n\n<p>\u60f3\u50cf\u4e00\u4e0b\uff0c\u5728\u9019\u500b\u570b\u5bb6\uff0c\u4f01\u696d\u53ef\u4ee5\u5efa\u7acb\u8207\u5168\u7403\u5ba2\u6236\u7684\u806f\u7e6b\u3001\u6709\u6548\u7387\u5730\u79fb\u52d5\u8ca8\u7269\u548c\u4eba\u54e1\uff0c\u4e26\u5229\u7528\u6700\u65b0\u79d1\u6280\u4f86\u7c21\u5316\u71df\u904b\u3002\u9019\u500b\u570b\u5bb6\u5c31\u662f\u99ac\u4f86\u897f\u4e9e\u3002<\/p>\n\n\n\n<p>\u6191\u85c9\u53ef\u9760\u7684\u96fb\u4fe1\u3001\u9ad8\u6548\u7387\u7684\u904b\u8f38\u548c\u5148\u9032\u7684 IT\uff0c\u9019\u500b\u570b\u5bb6\u5438\u5f15\u4e86\u4f86\u81ea\u5168\u7403\u5404\u5730\u7684\u516c\u53f8\uff0c\u5e0c\u671b\u64f4\u5c55\u696d\u52d9\uff0c\u958b\u62d3\u7121\u9650\u7684\u5e02\u5834\u3002<\/p>\n\n\n\n<p>\u99ac\u4f86\u897f\u4e9e\u7684\u9ad8\u901f\u7db2\u8def\u9023\u7dda\u63d0\u4f9b\u4e86\u4e00\u689d\u6578\u4f4d\u9ad8\u901f\u516c\u8def\uff0c\u5e7e\u4e4e\u901a\u9054\u5168\u570b\u6bcf\u500b\u89d2\u843d\uff0c\u8b93\u4f01\u696d\u4eab\u6709\u7121\u7e2b\u7684\u901a\u8a0a\u8207\u5354\u4f5c\u3002\u8209\u4f8b\u4f86\u8aaa\uff0c\u4f4d\u65bc\u5409\u9686\u5761\u7684\u8de8\u570b\u5ba2\u670d\u4e2d\u5fc3\u5c31\u53ef\u4ee5\u8f15\u9b06\u8655\u7406\u4f86\u81ea\u5168\u7403\u5ba2\u6236\u7684\u6578\u4ee5\u5343\u8a08\u7684\u4f86\u96fb\uff0c\u9019\u90fd\u8981\u6b78\u529f\u65bc\u5176\u53ef\u9760\u4e14\u9ad8\u901f\u7684\u7db2\u8def\u3002<\/p>\n\n\n\n<p>\u9664\u4e86\u96fb\u4fe1\u4e4b\u5916\uff0c\u99ac\u4f86\u897f\u4e9e\u7684\u904b\u8f38\u57fa\u790e\u8a2d\u65bd\u4e5f\u540c\u6a23\u4ee4\u4eba\u5370\u8c61\u6df1\u523b\u3002\u5409\u9686\u5761\u570b\u969b\u6a5f\u5834\u548c\u6ab3\u57ce\u570b\u969b\u6a5f\u5834\u7b49\u4e3b\u8981\u6a5f\u5834\u5c07\u99ac\u4f86\u897f\u4e9e\u8207\u4e3b\u8981\u5e02\u5834\u9023\u63a5\u8d77\u4f86\u3002<\/p>\n\n\n\n<p>\u66f4\u91cd\u8981\u7684\u662f\uff0c\u99ac\u4f86\u897f\u4e9e\u5c0d\u6280\u8853\u7684\u627f\u8afe\u53cd\u6620\u5728\u5176\u6700\u5148\u9032\u7684 IT \u57fa\u790e\u8a2d\u65bd\u4e0a\uff0c\u70ba\u4f01\u696d\u63d0\u4f9b\u6700\u65b0\u7684\u5de5\u5177\u548c\u8cc7\u6e90\u3002   \u99ac\u4f86\u897f\u4e9e\u5805\u5b9a\u4e0d\u79fb\u7684\u6578\u4f4d\u8f49\u578b\u9858\u666f\uff0c\u7d50\u6676\u65bc MyDigital \u548c\u5176\u4ed6\u8a08\u756b\uff0c\u9032\u4e00\u6b65\u57f9\u80b2\u4e86 BPO \u9019\u584a\u71b1\u571f\u3002<\/p>\n\n\n\n<p>\u5c31\u5728\u5168\u7403\u79d1\u6280\u516c\u53f8\u6301\u7e8c\u589e\u52a0\u5728\u99ac\u4f86\u897f\u4e9e\u6295\u8cc7\u7684\u540c\u6642\uff0c\u99ac\u4f86\u897f\u4e9e\u7e3d\u7406\u5728 2024 \u5e74 10 \u6708\u767c\u8868\u4e86\u4e00\u9805\u4ee4\u4eba\u632f\u596e\u7684\u8a08\u756b\uff0c\u5e0c\u671b\u900f\u904e\u4e00\u500b\u570b\u5bb6\u8fa6\u516c\u5ba4\uff0c\u5728 2030 \u5e74\u524d\u5c07\u99ac\u4f86\u897f\u4e9e\u5b9a\u4f4d\u70ba AI \u6a1e\u7d10\uff0c\u8a72\u8fa6\u516c\u5ba4\u5c07\u8ca0\u8cac\u7ba1\u7406\u548c\u63a8\u52d5\u5404\u884c\u5404\u696d\u4ee5\u5408\u4e4e\u9053\u5fb7\u7684\u65b9\u5f0f\u63a1\u7528\u65b0\u6280\u8853\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a><\/a>\u7e3d\u7d50<\/h2>\n\n\n\n<p>\u5728\u5145\u6eff\u6d3b\u529b\u7684 BPO \u4e16\u754c\u4e2d\uff0c\u99ac\u4f86\u897f\u4e9e\u5df2\u7d93\u5d84\u9732\u982d\u89d2\u3002\u5176\u7368\u7279\u7684\u8a9e\u8a00\u591a\u6a23\u6027\u3001\u653f\u5e9c\u652f\u6301\u3001\u524d\u77bb\u6027\u6280\u8853\u548c\u9ad8\u6548\u6d41\u7a0b\u7684\u5354\u540c\u4f5c\u7528\uff0c\u4f7f\u5176\u6210\u70ba\u6771\u5357\u4e9e\u5916\u5305\u670d\u52d9\u7684\u9996\u9078\u3002<\/p>\n\n\n\n<p>\u7136\u800c\uff0c\u771f\u6b63\u8b93\u99ac\u4f86\u897f\u4e9e\u812b\u7a4e\u800c\u51fa\u7684\u662f\u5176\u5e74\u8f15\u3001\u53d7\u904e\u6559\u80b2\u4e14\u7cbe\u901a\u591a\u7a2e\u8a9e\u8a00\u7684\u52de\u52d5\u529b\u3002\u9019\u7fa4\u512a\u79c0\u7684\u5c08\u696d\u4eba\u624d\u63d0\u4f9b\u4e86\u5d84\u65b0\u7684\u89c0\u9ede\u548c\u5c16\u7aef\u7684\u89e3\u6c7a\u65b9\u6848\uff0c\u53ef\u5354\u52a9\u5168\u7403\u54c1\u724c\u4fdd\u6301\u9818\u5148\u5730\u4f4d\u3002<\/p>\n\n\n\n<p>\u96a8\u8457\u696d\u52d9\u6d41\u7a0b\u5916\u5305\uff08BPO\uff09\u9818\u57df\u7684\u4e0d\u65b7\u767c\u5c55\uff0c\u4f01\u696d\u8d8a\u4f86\u8d8a\u591a\u5730\u5c0b\u6c42\u80fd\u5920\u63d0\u4f9b\u5168\u9762\u5275\u65b0\u89e3\u6c7a\u65b9\u6848\u7684\u5408\u4f5c\u5925\u4f34\u3002SummitNext 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countries compete for the BPO spotlight, Malaysia shines brightly as a unique powerhouse in the region. Its blend of top-notch talent, technology, and government support offers a compelling proposition for businesses seeking to outsource and optimise. In today&#8217;s fast-paced digital world, staying up-to-date with technology can be daunting. That&#8217;s where BPO [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2726,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2720","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/posts\/2720","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/comments?post=2720"}],"version-history":[{"count":2,"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/posts\/2720\/revisions"}],"predecessor-version":[{"id":2775,"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/posts\/2720\/revisions\/2775"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/media\/2726"}],"wp:attachment":[{"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/media?parent=2720"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/categories?post=2720"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/summitnext.com\/zh\/wp-json\/wp\/v2\/tags?post=2720"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}