Best in class

Business Process Outsourcing Consultancy

Training & Technology Solutions

Explore More

Our Services

Business Process Management (BPM) Services (Process Outsourcing)

We provide best in class customer experience and telesales solutions

BPO Consulting

Set up of multi-lingual & efficient BPO operations in Malaysia


BPO Certification programs in collaboration with Govt agencies and Universities

Technology Solutions

Innovative software and hardware solutions

Customer Care

  • Inbound, Outbound, Collections, Retentions.
  • Product support.
  • Technical support CRM integration with major chat platforms like Whatsapp, Messenger, WeChat, Viber, Line, Telegram.
  • Chatbot solutions, IVR Solutions, Automated messaging platforms.

BPO Consulting

  • Setting up Malaysia BPM operations.
  • BPM Analytics & Dashboarding Services.
  • BPM Efficiencies and Optimization.
  • BPM Workforce Management Solutions.

Technology Solutions

  • WFH Productivity management solutions
  • CRM Solutions
  • Monitoring solutions
  • Smart Building Solutions
  • Information security compliance services

Training Programs

  • Partnership with Government Agencies
  • Develop Talent Pool for BPO industry
  • Create Employment Opportunities
  • Bridge Talent Gap
  • Internal growth programs for BPOs

Why Malaysia?

Malaysia as a global service location.

  • Multi-lingual capability, attracts talents locally (Malay, Mandarin, Cantonese, Tamil and from Japan, Korea, Indonesia, Thailand and Vietnam.
  • Ideal replacement for multiple small sites in multiple countries.
  • World class infrastructure (Ranked 21 by World Bank).
  • Low Cost of Living Index.
  • Stable Political Environment.
  • Low Climate Risk.
  • Unrestricted employment of foreign knowledge workforce.
  • Supportive Government – Business friendly policies, Easy Immigration.
  • Negates resistance to off-shoring as natives serving natives.
  • Offers Scale and Flexibility.

Questions or Comments?
Let's connect!

Whatsapp us now
Chat Now