BPO Consulting

Great way to reach more customers

BPO Consulting

Setting up Malaysia BPM operations

  • Govt Body Approvals.
  • Approvals to hire foreigners.
  • Source and Negotiate cash incentives.
  • Hiring the startup team.
  • Hiring sources and strategy, university tie-ups.

BPM Analytics & Dashboarding Services

  • Develop Reporting and analytics standardization.
  • Create Dashboards for management overview.
  • Anytime-Anywhere / mobile access dashboards.
  • Key business driver dashboards.

BPM Efficiencies and Optimization

  • Identify revenue maximization opportunities.
  • Cost saving across manpower and overheads.
  • Drive process improvements.
  • Cost savings with increased workforce satisfaction.

BPM Workforce Management Solutions

  • WFM Gap analysis.
  • Reduce manpower planning inefficiencies.
  • Create mechanism to reduce service level failures.
  • Command center setup.

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